HOW TO PLACE AN ORDER
Select the product you wish to purchase and add the number required to your basket. Continue adding products to your basket until you have completed your order.
When you are ready click on the checkout in the top menu or at the left hand side of the page and this will take you to the “log-on” page. If you have shopped with us before you can enter your e-mail address and password (which you will have been given on your previous visit) and go on to the next page. If you are new to the site just enter your email address and you will be asked for your postcode. You will then be asked to choose your delivery method (i.e. Express post or local delivery).
The next step will inform you of the delivery courier charge and will ask for your address and contact phone number. Once you have agreed to our terms and conditions you will be transferred to a secure server where you can input your credit/debit card details for them to be authorised. You will then be informed that your order has been accepted and will be sent an e-mail as confirmation.
Please note we have a minimum order value of £30.00 (unless you’re placing an order for Click & Collect in which case our minimum order is £10).
When you place your order it is essential that you specify instructions for the courier, should you happen to be out when your goods are delivered. This could be an alternative delivery address such as a neighbour, or safe place to leave your box such as a patio or garage.
Your order will be packed into an insulated box with ice gel packs to keep your products cold and in tiptop condition. The meat will be vacuum packed to seal in the freshness and labelled to make it convenient for putting in your freezer. Products such as stir-fry will be sealed in plastic trays to protect the product.
Expected Delivery Times
The table below shows the estimated day of delivery when you place an order online.
|Order Place before noon on:||Will be Delivered to you on:|